Wired Call Center Headset with QD Connector

The Quick Disconnect (QD) is a proprietary connector featured on “H” and “P” series headsets. A QD connection also enables you to place a call on hold by simply disconnecting the headset at the QD during a call. It enables you to walk away from the telephone without having to remove the headset.

In the last 5 years there have been more changes in customer service than in the previous 35 combined. Given the higher expectations of customers and the growth of social media, your company's brand reputation is now under public scrutiny more than ever.

That's why people who answer daily calls become your most valuable shots. These are the people you can trust to speak directly to customers because they have the skills to influence how your brand is perceived. And changes in design and workplace practices can make it easier to recruit better talent.

In this way, you provide a better customer experience and provide your staff with better products, newer technologies and smarter design in the workplace.